Simple, hassle-free and professional service. All items packed and ready to go. Environmentally friendly, help reduce the net carbon emissions. Charles Trent Ltd are the green part experts you can trust.We have been supplying high quality checked recycled car parts since 1926. We are always ready to help get your car on the road as quickly as possible at an affordable price. Scottish Highlands includes postcodes: AB, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-40, PH15-26, PH30-41, PH49-50. Scottish Islands includes postcodes: HS1-9, IV40-51, IV55-56, KA27, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3. Please check the condition before signing, signing for any item you are accepting the item is in good condition.
This is important because the couriers waiver liability once the item has been signed for. If the driver will not let you examine the item or remove the packaging please sign for the item as DAMAGED put this by your signature. In the event of failure a replacement part will be supplied.
If you have ordered the wrong part, i. Charles Trent Limited will not reimburse any labour costs / charges involved with fitting, removal and / or changing of parts supplied by the company, under any circumstances.
Charles Trent Limited will NOT cover any component which has been dismantled or tampered with (other than the replacement of standard service parts or components). Please note: We strongly recommend that all safety critical parts are fitted only by specifically trained automotive technicians. NO liability can be accepted for malfunction, damage or injury caused by inappropriate fitting of such components. Engines & Gearboxes must be correctly fitted, this includes new cam & auxillary belts, oil, oil filters & spark plugs for all engines. Bare engines means without the starter motor, alternator & gearbox.
Any ancillary / service parts supplied with engines & gearboxes, including water pumps, cam belts, turbos, injectors, pumps, sensors, modules e. Are provided free of charge. ECU's & electrical items are non-refundable as a result of potential damage caused by in-correct fitting or other faults in customer vehicles. For items damaged in transit notification must be made through our store within 24 hours and images supplied of packaging and part to enable claims to be processed. To make our team aware of an issue.
Please note we are not penalising anyone for making a mistake or changing their mind, simply passing on the charges we incur. If you are completing an international return. Our aftersales team to book in the faulty/incorrect return.We will then advise and assist you with the return. Please include as many details as possible about the fault.
If you have received your order and an item is missing, please first check your dispatch note for any indication that the item is being dispatched separately. If the item is not included on the dispatch note, it will be arriving separately. If the item is listed but not present, please. Us quoting your order number and stating the missing item and we will investigate the matter further.
Please see guide on how to check if this vehicle part will fit your vehicle. For the best assistance please message us your vehicle registration or VIN number for us to cross reference part numbers and vehicle details. We aim to get back to you within 24 Hours of confirmation. Gather important information about your vehicle, such as the make, model, year of manufacture, engine size, and any other relevant specifications.
This information is crucial for finding compatible parts. Many mechanical parts will be relevant to the engine size e. Engine, alternators, starter motors, ac compressors. Other parts will be relevant to the year range e. MK3 and Mk4 year range will most likely differ on parts.If purchasing parts such as doors and panels or parcel shelfs, please ensure you match the vehicle shape, i. Hatchback, Saloon, Estate, Coupe or Cabrio. A recommendation on door mirrors is to understand it's possible features i. Manual fold, power fold, heated, puddle light, and/or indicator. Within the item specifics of the listing will be the vehicle manufacture part number. If you have your old part removed from your vehicle you can cross reference the part number to ours in the listing. For exterior parts you can look at comparing our photos against the part on your vehicle. For example, on taillights it is important to check for different tints and shapes. When it comes to parts like door mirrors, it could be important to check the number of pins the plug has as it will vary for mirrors with different features such as power fold option.
If you are uncertain about the compatibility, consult a qualified mechanic or dealership for expert advice.